PRIVACY POLICY

PRIVACY POLICY

Last Updated: August 23, 2026

This Privacy Policy describes how BOXLIQ (“BOXLIQ,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through boxliq.com (the “Website”).

By using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.

1. Personal Information We Collect

Depending on how you interact with the Website, we may collect the following categories of personal information.

Information You Provide Directly

When you place an order, create an account, contact customer support, subscribe to marketing communications, participate in a promotion, or otherwise interact with us, you may provide:

  • Your name

  • Billing and shipping addresses

  • Email address

  • Telephone number

  • Account login details

  • Order and transaction information

  • Product preferences

  • Customer service messages and correspondence

  • Reviews, survey responses, or other information you voluntarily submit

Payment Information

Payments are processed by third-party payment service providers. We generally do not directly store complete credit or debit card numbers.

Payment providers may collect your card number, billing address, transaction details, and other information required to authorize and process your payment. Their handling of your information is governed by their own privacy policies and terms.

Information Collected Automatically

When you visit or use the Website, we and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Device identifiers

  • Language and time-zone settings

  • Referring website or advertising source

  • Pages viewed and links clicked

  • Shopping cart activity

  • Search activity

  • Approximate geographic location

  • Date, time, and duration of Website visits

  • Information about how you interact with our emails and advertisements

We may collect this information through cookies, pixels, tags, log files, local storage, software development kits, and similar technologies.

Information Received from Third Parties

We may receive information from third parties that assist us with operating the Website and providing our services, including:

  • E-commerce platform providers

  • Payment processors

  • Fraud prevention and security providers

  • Shipping carriers and fulfillment partners

  • Customer service providers

  • Marketing and advertising platforms

  • Analytics providers

  • Social media platforms

  • Business and technology service providers

The information we receive may include contact details, transaction status, delivery updates, marketing attribution data, fraud-risk indicators, and information about your interactions with advertisements or third-party services.

2. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill orders

  • Collect and process payments

  • Arrange shipping, delivery, returns, refunds, or replacements

  • Create and manage customer accounts

  • Provide order confirmations and shipping updates

  • Respond to questions, complaints, and customer service requests

  • Verify transactions and prevent fraud, abuse, chargebacks, and unauthorized activity

  • Operate, maintain, troubleshoot, and improve the Website

  • Personalize your shopping experience

  • Understand Website traffic and customer behavior

  • Measure advertising and marketing performance

  • Send marketing communications when permitted by law

  • Administer promotions, surveys, or loyalty programs

  • Maintain business, tax, accounting, and transaction records

  • Protect our rights, customers, business, and Website

  • Comply with legal, regulatory, and contractual obligations

  • Enforce our Website terms, policies, and agreements

We may also use information for another purpose that is disclosed to you when the information is collected or with your consent.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on:

  • Contract: Processing necessary to accept, process, fulfill, and support your order.

  • Legitimate interests: Processing necessary to operate and improve our business, prevent fraud, secure the Website, and provide customer service.

  • Consent: Processing based on permission you have provided, such as certain marketing or non-essential cookie activities.

  • Legal obligation: Processing required to meet tax, accounting, consumer protection, regulatory, or other legal requirements.

Where we rely on consent, you may withdraw your consent at any time. Withdrawal will not affect processing that took place before consent was withdrawn.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Website, remember your preferences, analyze Website performance, protect against fraud, and support advertising.

Cookies may include:

  • Strictly Necessary Cookies: Required for Website functions such as shopping carts, checkout, account access, security, and payment processing.

  • Functional Cookies: Remember your preferences and improve Website functionality.

  • Analytics Cookies: Help us understand Website visits, traffic sources, and how visitors use the Website.

  • Advertising Cookies: Help measure advertising performance and, where permitted, deliver advertisements based on your interests or online activity.

You may manage cookies through your browser settings or through any cookie preference tool available on the Website. Blocking certain cookies may prevent parts of the Website from functioning correctly.

Where required by applicable law, we will request consent before using non-essential cookies.

5. Advertising and Analytics

We may work with analytics and advertising providers, such as search engines, social media platforms, and advertising networks, to:

  • Measure Website traffic

  • Understand how customers use the Website

  • Measure conversions

  • Improve marketing campaigns

  • Display advertisements that may be more relevant to you

These providers may use cookies, pixels, and similar technologies to collect information about your activity on the Website and, depending on your settings and applicable law, activity across other websites or services.

Certain privacy laws may define some advertising-related disclosures as “selling,” “sharing,” or processing personal information for “targeted advertising,” even when no money is exchanged.

Where required, you may opt out using the Website’s cookie settings or “Your Privacy Choices” / “Do Not Sell or Share My Personal Information” link, if displayed. You may also contact us at service@rtuenpalt.com.

6. How We Disclose Personal Information

We may disclose personal information to:

Service Providers

We may disclose information to companies that perform services on our behalf, including:

  • Website hosting and e-commerce providers

  • Payment processors

  • Shipping carriers and fulfillment centers

  • Fraud prevention and cybersecurity providers

  • Customer service platforms

  • Email and communications providers

  • Analytics and advertising providers

  • Cloud storage and IT service providers

  • Professional advisors, including lawyers, accountants, and insurers

These providers may use personal information only as necessary to provide services to us or as otherwise permitted under their own legal obligations.

Business and Marketing Partners

We may disclose limited information to advertising, analytics, affiliate, or business partners where permitted by applicable law. Where consent is required, we will seek it before making such disclosures.

Legal and Safety Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law, legal process, court orders, or government requests

  • Detect, investigate, or prevent fraud, security incidents, or unlawful activity

  • Protect the rights, property, safety, and security of BOXLIQ, our customers, or others

  • Enforce our agreements, policies, and terms

  • Establish, exercise, or defend legal claims

Business Transactions

If BOXLIQ is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of its assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

7. Sale or Sharing of Personal Information

We do not sell personal information for money.

However, certain uses of advertising cookies, pixels, or analytics tools may be considered a “sale,” “sharing,” or use for targeted advertising under some U.S. state privacy laws.

Where these laws apply, eligible consumers may request to opt out by:

  • Using the Website’s cookie or privacy preference tool

  • Visiting the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” page, if available

  • Emailing service@rtuenpalt.com

Where legally required and technically supported, we will also process recognized browser-based opt-out preference signals, such as Global Privacy Control.

8. Marketing Communications

If you choose to receive promotional emails or messages, we may send you information about products, offers, and promotions.

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in the email or by contacting service@rtuenpalt.com.

Even after unsubscribing from marketing communications, you may continue to receive non-promotional communications relating to your orders, transactions, customer service requests, security, or changes to our policies.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill and support orders

  • Maintain transaction and accounting records

  • Resolve disputes

  • Prevent fraud and abuse

  • Enforce agreements

  • Satisfy tax, legal, and regulatory requirements

Retention periods vary depending on the nature of the information, the reason it was collected, the sensitivity of the information, and applicable legal requirements.

When personal information is no longer required, we may delete, anonymize, or securely isolate it, subject to technical and legal limitations.

10. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, database, or electronic transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and for using secure devices and networks when accessing the Website.

Please contact us immediately at service@rtuenpalt.com if you believe your account or personal information has been compromised.

11. International Data Transfers

BOXLIQ and its service providers may process and store personal information in countries other than the country where you live.

These countries may have privacy laws that differ from those in your jurisdiction. Where required by applicable law, we use recognized safeguards for international data transfers, such as contractual protections or other approved transfer mechanisms.

12. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

  • The right to know whether we process your personal information

  • The right to request access to personal information we hold about you

  • The right to request correction of inaccurate personal information

  • The right to request deletion of personal information

  • The right to receive a portable copy of certain information

  • The right to restrict or object to certain processing

  • The right to withdraw consent

  • The right to opt out of the sale or sharing of personal information

  • The right to opt out of targeted advertising

  • The right to appeal a decision concerning a privacy request

  • The right not to receive discriminatory treatment for exercising privacy rights

  • The right to complain to an applicable privacy or data protection authority

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact service@rtuenpalt.com and include:

  • Your full name

  • The email address associated with your account or order

  • Your order number, if applicable

  • The country or state where you reside

  • The specific privacy right you wish to exercise

We may request additional information to reasonably verify your identity before completing your request. We will use verification information only for identity verification and security purposes.

Where permitted by law, you may use an authorized agent to submit a request. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.

13. U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights concerning access, correction, deletion, portability, targeted advertising, profiling, and the sale or sharing of personal information.

Subject to applicable law, you may exercise these rights by contacting service@rtuenpalt.com or using the privacy controls available on the Website.

We will not discriminate against you because you exercised an applicable privacy right. However, exercising certain rights may affect our ability to provide services that depend on the information involved.

14. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection law, including rights to access, correct, delete, restrict, object, withdraw consent, and receive a portable copy of certain personal information.

You may also have the right to lodge a complaint with your local data protection authority.

When we process personal information based on legitimate interests, you may object to that processing where permitted by law. When processing is based on consent, you may withdraw consent at any time.

15. Children’s Privacy

The Website is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact service@rtuenpalt.com so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising without the authorization required by applicable law.

16. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms, payment services, or other online services.

We do not control and are not responsible for the privacy, security, accuracy, or content practices of third-party services. Your use of third-party services is governed by their own privacy policies and terms. We encourage you to review those policies before providing personal information.

17. User-Generated Content

If you submit a public review, comment, photograph, or other content to the Website or our social media pages, that content may be visible to other users.

Please avoid including sensitive or unnecessary personal information in content you choose to make public.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or request consent before material changes take effect.

19. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or our handling of personal information, please contact us:

BOXLIQ
Website: https://boxliq.com
Email: service@rtuenpalt.com
Legal Business Name: [INSERT LEGAL COMPANY NAME]
Business Address: [INSERT REGISTERED BUSINESS ADDRESS]

We will review privacy complaints and respond within a reasonable period, subject to applicable legal requirements.