TERMS OF USE

TERMS OF USE

Last Updated: August 23, 2026

These Terms of Use (“Terms”) govern your access to and use of boxliq.com, including all information, features, products, services, and content available through the Website.

The Website is operated by BOXLIQ (“BOXLIQ,” “we,” “us,” or “our”).

By visiting the Website, creating an account, placing an order, or otherwise using our services, you agree to these Terms and the policies incorporated into them, including our:

  • Privacy Policy;

  • Shipping Policy;

  • Return & Refund Policy; and

  • Any additional terms displayed on an applicable product, promotion, or checkout page.

Please read these Terms carefully before using the Website. If you do not agree to these Terms, you should not access the Website or purchase our products.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to place an order through the Website.

By using the Website or placing an order, you represent that:

  • You have the legal capacity to enter into a binding agreement;

  • The information you provide is accurate and complete;

  • You are authorized to use the selected payment method; and

  • Your use of the Website complies with applicable law.

The Website is not intended for children under 13.

2. Online Store Terms

You may use the Website only for lawful purposes.

You may not use the Website, our products, or our services:

  • For an illegal, fraudulent, or unauthorized purpose;

  • In violation of applicable local, state, federal, national, or international law;

  • To infringe the intellectual-property, privacy, or other rights of BOXLIQ or another party;

  • To submit false, misleading, or fraudulent information;

  • To interfere with Website security or operation;

  • To transmit malware, viruses, or destructive code;

  • To gain unauthorized access to an account, system, or network; or

  • To engage in abusive, threatening, harassing, or discriminatory conduct.

We may restrict or terminate access to the Website when we reasonably believe these Terms have been violated.

3. E-Commerce Platform and Third-Party Services

The Website may be operated using a third-party e-commerce platform and other third-party services that help us provide:

  • Website hosting;

  • Checkout functions;

  • Payment processing;

  • Fraud prevention;

  • Order management;

  • Customer support;

  • Analytics;

  • Advertising;

  • Shipping; and

  • Fulfillment.

Your use of certain platform or payment features may also be subject to the applicable third party’s terms and privacy policy.

We are not responsible for third-party services to the extent their operation is outside our reasonable control.

4. Products and Inventory

Products offered through the Website may be available in limited quantities and may be changed, replaced, or discontinued without prior notice.

Because BOXLIQ sells liquidation, overstock, shelf-pull, open-box, customer-returned, and other secondary-market merchandise:

  • Inventory may change frequently;

  • Product packaging and cosmetic condition may vary;

  • Some products may show signs of handling, storage, previous shipment, retail display, or customer return;

  • Exact replacements may not always be available; and

  • Product availability is not guaranteed until an order is accepted and allocated for fulfillment.

We reserve the right to limit sales or quantities based on inventory availability, shipping restrictions, fraud risk, legal requirements, or other legitimate business reasons.

5. Liquidation and Mystery-Box Terms

Some products offered by BOXLIQ are liquidation, return-style, assorted-inventory, or mystery-box products.

By purchasing one of these products, you acknowledge and agree that:

  • The contents are selected from inventory available at the time of fulfillment;

  • Specific products, brands, models, colors, quantities, values, or combinations are not guaranteed unless expressly stated;

  • The assortment shown in photographs, videos, advertisements, testimonials, or social-media content may differ from the assortment you receive;

  • Promotional images are representative examples and do not constitute a promise that a pictured product will be included;

  • Duplicate products may be included;

  • Products may require charging, batteries, compatible accessories, setup, software updates, manufacturer-specific activation, or other steps before use;

  • Packaging may be opened, replaced, marked, dented, torn, labeled, taped, or otherwise show signs of handling;

  • Product condition may vary within the limitations disclosed on the applicable product page; and

  • The personal, retail, or resale value you assign to the contents may differ from estimates or reference prices shown on the Website.

Unless expressly stated on the product page, BOXLIQ sells individual boxes rather than complete wholesale pallets.

Opening a liquidation or mystery box generally makes it ineligible for a preference-based return. Rights concerning materially damaged, materially defective, missing, or incorrect merchandise are addressed in our Return & Refund Policy.

6. No Guaranteed Retail Value or Profit

Any retail prices, comparison prices, estimated values, resale examples, or third-party market prices shown on the Website are provided for general reference.

Actual prices may vary based on:

  • Product condition;

  • Model;

  • Age;

  • Packaging;

  • Included accessories;

  • Market demand;

  • Geographic location;

  • Sales platform;

  • Seller fees; and

  • Changes in third-party retail or resale markets.

BOXLIQ does not guarantee:

  • A particular total retail value;

  • A particular resale value;

  • A specific profit or profit margin;

  • That every product can be resold;

  • That a product will sell within a particular period; or

  • That purchasing a BOXLIQ product will produce income.

Customers purchasing for resale are responsible for evaluating the merchandise, complying with applicable marketplace rules, testing products where appropriate, accurately describing product condition, paying applicable fees and taxes, and complying with all relevant laws.

7. Product Images and Descriptions

We make reasonable efforts to present product information accurately. However:

  • Screen settings may affect how colors appear;

  • Dimensions and weights may be approximate;

  • Packaging may change;

  • Manufacturers may revise products without notice;

  • Assorted-inventory contents may differ from examples; and

  • Typographical, pricing, inventory, or description errors may occur.

If we discover a material error after you place an order, we may contact you to confirm a correction, offer an alternative, or cancel and refund the affected order.

Nothing in this section permits us to materially misrepresent a product or limits rights that cannot be waived under applicable law.

8. Prices and Promotions

Prices are shown in the currency displayed on the Website and may change without notice.

Price changes do not affect an order that has already been accepted, except where:

  • There is an obvious pricing error;

  • The transaction is unauthorized or fraudulent;

  • Applicable taxes or government charges must be corrected; or

  • You agree to a modification.

Promotions, discount codes, free gifts, bundles, and free-shipping offers may be subject to:

  • Eligibility requirements;

  • Minimum purchase amounts;

  • Geographic restrictions;

  • Inventory limits;

  • Specific start and end dates;

  • One-use or per-customer limits; and

  • Additional promotional terms.

Promotions cannot be combined unless expressly permitted.

We may cancel or correct a promotion affected by fraud, misuse, technical errors, or material publication mistakes, subject to applicable law.

9. Orders and Acceptance

An order confirmation acknowledges that we received your order. It does not necessarily mean the order has been finally accepted.

We may review an order for:

  • Payment authorization;

  • Fraud or security concerns;

  • Inventory availability;

  • Address verification;

  • Shipping restrictions;

  • Pricing errors;

  • Quantity limits; or

  • Compliance with these Terms.

We may refuse, limit, or cancel an order for a legitimate reason, including suspected fraud, unauthorized payment, inventory unavailability, obvious pricing errors, prohibited transactions, or shipping restrictions.

If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

10. Billing and Account Information

You agree to provide current, complete, and accurate:

  • Contact information;

  • Billing information;

  • Shipping information;

  • Account information; and

  • Payment information.

You are responsible for promptly updating your information when it changes.

You are also responsible for:

  • Maintaining the confidentiality of your account credentials;

  • Restricting access to your device and account;

  • Activities conducted through your account; and

  • Notifying us if you suspect unauthorized access.

We may request additional verification before processing an order or account request.

11. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;

  • The information is accurate;

  • The payment provider may charge the applicable order amount; and

  • We and our payment partners may perform fraud-prevention and authorization checks.

Payment may be declined or delayed by your bank, card issuer, payment provider, or our fraud-prevention systems.

BOXLIQ generally does not directly store complete payment-card numbers. Payment information is handled by the applicable payment processor.

12. Shipping and Delivery

Order processing, shipping estimates, tracking, address changes, customs charges, delivery attempts, lost packages, and damaged shipments are governed by our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed in writing.

Customers are responsible for providing an accurate and deliverable address. BOXLIQ is not responsible for delays or losses caused by an incorrect or incomplete address provided by the customer, subject to applicable law.

International customers may be responsible for customs duties, import taxes, brokerage costs, or other destination-country charges unless checkout expressly states that such charges are included.

13. Returns, Refunds, and Cancellations

Returns, refunds, replacements, partial refunds, order cancellations, and non-returnable products are governed by our Return & Refund Policy.

To request assistance, contact service@rtuenpalt.com before returning merchandise.

Do not send merchandise to an address shown on a shipping label unless our customer support team has specifically confirmed that it is an authorized return address.

14. Reviews, Comments, and User Content

You may be able to submit reviews, photographs, videos, comments, feedback, or other content (“User Content”).

You retain ownership of your User Content. By submitting it to BOXLIQ, you grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, display, adapt, distribute, and publish that content for:

  • Operating the Website;

  • Displaying customer reviews;

  • Promoting our products and services;

  • Responding to customer feedback; and

  • Other legitimate business purposes.

This license continues for as long as the content is used in connection with these purposes, subject to applicable privacy and consumer-protection law.

You represent that your User Content:

  • Is accurate based on your honest experience;

  • Does not infringe another party’s rights;

  • Does not contain confidential information you are not authorized to disclose;

  • Is not unlawful, threatening, abusive, defamatory, obscene, or deceptive;

  • Does not contain malware, spam, or unauthorized advertising; and

  • Does not impersonate another person.

We may moderate, remove, or decline to publish User Content that violates these Terms, but we are not obligated to monitor every submission.

15. Intellectual Property

The Website and its original content—including text, graphics, layouts, photographs, video, designs, icons, logos, software, and other materials—are owned by or licensed to BOXLIQ and are protected by applicable intellectual-property laws.

You may use the Website only for personal or legitimate business purchasing purposes.

Without our prior written permission, you may not:

  • Copy or reproduce substantial portions of the Website;

  • Republish Website content;

  • Modify or create derivative works from our original content;

  • Sell, license, or commercially exploit Website content;

  • Remove copyright, trademark, or ownership notices;

  • Scrape or systematically extract Website data;

  • Use our content to create a competing website; or

  • Use BOXLIQ branding in a way that suggests authorization, endorsement, or affiliation.

16. Third-Party Trademarks and Independent Retailer Disclosure

BOXLIQ is an independent online retailer.

Unless expressly stated otherwise, BOXLIQ is not affiliated with, endorsed by, sponsored by, authorized by, or officially connected to Amazon, Apple, Walmart, Best Buy, Target, or any other retailer, marketplace, manufacturer, logistics company, or brand referenced in connection with secondary-market merchandise.

Third-party company names, product names, trademarks, and logos belong to their respective owners.

Any reference to a third-party brand is used only for identification, compatibility, descriptive, informational, or inventory-reference purposes and does not imply a partnership or endorsement.

17. Third-Party Links and Tools

The Website may contain links to third-party websites or provide access to third-party tools.

We do not control third-party websites and do not guarantee their:

  • Accuracy;

  • Availability;

  • Security;

  • Products;

  • Services;

  • Privacy practices; or

  • Terms.

Your interaction with a third-party website or tool is governed by that third party’s terms and policies.

A link does not necessarily mean BOXLIQ endorses or accepts responsibility for the third party.

18. Privacy

Our collection, use, disclosure, and protection of personal information is governed by our Privacy Policy.

By using the Website, you acknowledge that electronic communications and information may be processed by our e-commerce, payment, fulfillment, analytics, customer-service, and technology providers as described in that policy.

19. Prohibited Conduct

You may not:

  • Use the Website for unlawful or fraudulent purposes;

  • Place orders using stolen or unauthorized payment information;

  • Submit false chargeback, refund, delivery, or product claims;

  • Attempt to obtain products or refunds through deception;

  • Interfere with Website security or performance;

  • Reverse-engineer Website technology except where legally permitted;

  • Upload malware or malicious code;

  • Scrape, crawl, harvest, or collect Website data without authorization;

  • Collect personal information about other users;

  • Impersonate another person or organization;

  • Use automated purchasing systems in a way that disrupts normal service;

  • Circumvent purchase, geographic, account, or security limitations;

  • Infringe intellectual-property or privacy rights; or

  • Harass, threaten, abuse, or discriminate against another person.

We may suspend accounts, cancel affected orders, refuse future service, preserve relevant records, or report suspected unlawful activity when reasonably necessary.

20. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its online functions are provided on an “as available” basis.

We do not guarantee that:

  • The Website will always be uninterrupted or error-free;

  • Every error will be immediately corrected;

  • The Website will always be free of harmful components;

  • Every product will remain available;

  • Third-party services will always function; or

  • Website information will always be completely current.

Product warranties, if any, are limited to those expressly stated on the applicable product page or required by law.

Liquidation and return merchandise may not include an original manufacturer warranty. The appearance of a manufacturer’s name or trademark does not mean the manufacturer has provided a warranty through BOXLIQ.

These disclaimers do not exclude warranties or consumer rights that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by applicable law, BOXLIQ and its owners, officers, employees, affiliates, agents, contractors, suppliers, fulfillment providers, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to:

  • Use of or inability to use the Website;

  • Loss of business, revenue, profit, opportunity, goodwill, or data;

  • Reliance on representative product images or resale estimates;

  • Third-party websites or services;

  • Carrier or customs delays outside our reasonable control; or

  • Unauthorized access caused by circumstances outside our reasonable control.

Where liability cannot be excluded, BOXLIQ’s aggregate liability arising from a particular transaction will be limited to the amount paid to BOXLIQ for the product giving rise to the claim, except where a greater remedy is required by applicable law.

Nothing in these Terms excludes or limits liability for:

  • Fraud or fraudulent misrepresentation;

  • Willful misconduct;

  • Gross negligence where it cannot legally be limited;

  • Death or personal injury caused by negligence where such liability cannot be excluded; or

  • Any consumer right or liability that cannot be waived under applicable law.

22. Indemnification

To the extent permitted by law, you agree to indemnify and hold BOXLIQ and its affiliates, personnel, and service providers harmless from third-party claims, losses, and reasonable costs arising from:

  • Your unlawful use of the Website;

  • Your material violation of these Terms;

  • Your infringement of another party’s rights;

  • Fraudulent activity conducted through your account; or

  • User Content you submit.

This obligation does not apply to claims caused by BOXLIQ’s own unlawful conduct or to the extent prohibited by applicable consumer law.

23. Suspension and Termination

You may stop using the Website at any time.

We may suspend or terminate access when we reasonably believe you have:

  • Materially violated these Terms;

  • Used the Website fraudulently or unlawfully;

  • Threatened Website or customer security;

  • Abused return, refund, promotional, or payment systems; or

  • Created legal or operational risk.

Termination does not affect rights, payment obligations, claims, or liabilities that arose before termination.

24. Force Majeure

BOXLIQ will not be responsible for delay or failure caused by events outside our reasonable control, including:

  • Natural disasters;

  • Severe weather;

  • Fire or flood;

  • War, terrorism, or civil unrest;

  • Labor disputes;

  • Transportation or carrier interruptions;

  • Customs delays;

  • Government restrictions;

  • Public-health emergencies;

  • Power, telecommunications, or internet outages;

  • Cyberattacks; or

  • Supplier or fulfillment interruptions beyond our reasonable control.

We will make reasonable efforts to communicate material delays and resume performance when reasonably possible.

25. Electronic Communications

By using the Website or contacting us electronically, you consent to receive order-related and legal communications electronically, including through:

  • Email;

  • Account notifications;

  • Website notices; and

  • Checkout messages.

Electronic communications satisfy legal writing requirements to the extent permitted by law.

Marketing communications are governed by our Privacy Policy, and you may unsubscribe from promotional emails at any time.

26. Governing Law and Disputes

These Terms and your use of the Website will be governed by the laws of:

[INSERT THE STATE/COUNTRY WHERE THE LEGAL BUSINESS IS REGISTERED]

This choice of law does not deprive consumers of mandatory protections available under the laws of their usual place of residence.

Before beginning formal legal proceedings, you and BOXLIQ agree to make a reasonable good-faith effort to resolve the matter by contacting:

service@rtuenpalt.com

Any court proceeding must be brought before a court with lawful jurisdiction over the dispute.

Nothing in this section prevents either party from:

  • Seeking urgent injunctive relief;

  • Using an applicable small-claims court;

  • Reporting an issue to a government or consumer-protection authority; or

  • Exercising rights that cannot be waived under applicable law.

27. Severability

If any provision of these Terms is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary.

The remaining provisions will continue in effect.

28. No Waiver

If BOXLIQ does not immediately enforce a provision of these Terms, that does not waive our right to enforce it later.

A waiver is effective only when made in writing by an authorized representative.

29. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may transfer these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of the Website or business, subject to applicable law.

30. Entire Agreement

These Terms and the policies incorporated by reference constitute the entire agreement between you and BOXLIQ concerning your use of the Website and purchases made through it.

They replace prior discussions or communications relating to the same subject matter, except for terms expressly agreed to in writing.

31. Changes to These Terms

We may update these Terms to reflect changes in:

  • Our business;

  • Products or services;

  • Website features;

  • Technology;

  • Security practices; or

  • Legal obligations.

The revised Terms will be posted on this page with an updated “Last Updated” date.

Material changes will apply prospectively unless applicable law permits or requires otherwise. Where legally required, we will provide additional notice or request consent.

32. Contact Information

Questions about these Terms should be sent to:

BOXLIQ
Website: https://boxliq.com
Email: service@rtuenpalt.com
Legal Business Name: [INSERT LEGAL COMPANY NAME]
Registered Address: [INSERT REGISTERED BUSINESS ADDRESS]